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OUR GUARANTEE TO YOU:

You will always receive prompt and courteous customer support.
We offer Free Shipping to all of our customers in the Continental US.

We ship lightening fast to ensure you get your package right when you need it.

ABOUT US:
Welcome to "Clock Town Toys" and all the amazing treasures you will find! We at Clock Town Toys specialize in bringing you a wide variety of Education Toys, Toy Collectibles, Xbox, PS3 game systems and accessories. We carry top of the line bedding from PEM America and some of the most popular and sought after products on the market today. You can enjoy savings of 30% to 70% through-out our store, 24 hours a day, 7 days a week, 365 Days a year!

SHIPMENTS:
We offer Free Shipping on many of our toys and games to our customers and items typically ship within 5-7 days after payment has cleared. Times may vary during peak holiday seasons. Clock Town Toys is not responsible for delivery and transit time and/or delays which may result due to weather, USPS, UPS, DHL or FedEx, customs delay or country's decision to quarantine item. We apologize in advance that we are not able to ship some of our product to Alaska or Hawaii. The product listing will specify when applicable.

SHIPPING POLICY

We ship by UPS, USPS, DHL and FEDEX or common carrier for larger items in the continental United States only. Most items will arrive at your doorstep within 10 business days from date of order. Please allow additional time (1 to 2 weeks) for hand-crafted items and custom orders. Shipping and handling charges are added to your order based on the total weight of the merchandise you order. These charges include the cost of shipping your order and costs of handling and preparing the products to be delivered to you safely and in good condition.

BACKORDER ITEMS:
We will notify you immediately your item is on backorder via email as well as an estimated wait time for your item to be fulfilled and delivered.

**Please note- Terms and Conditions subject to change without notice however changes will be updated on the terms and conditions section. **

RETURNS:

RETURN POLICY

If you are not 100% satisfied, merchandise can be returned for credit or refund within 30 days of purchase. Email clocktowntoys@gmail.com for return instructions. Shipping and handling charges are not refundable. Deductions on multiple savings items are subject to reduction if merchandise is returned. (Video Games):

For most home entertainment, video games, and opened software the supplier cannot accept the return, please check with customer service if you are having troubles with an RMA request for one of these.

All returns are subject to a $7.50 restocking fee.

You can enjoy FREE SHIPPING on most of our store items. Specialty items with added shipping will be reflected in the product listing. Our shipping prices are fair and in keeping with the best deals and savings on a quality assortment of toys, collectibles and just plain old adorable stuff!

COMBINED SHIPPING DISCOUNTS:
We offer combined shipping discounts when you purchase multiple items from our store. This is a great way to save even more on your favorites so you can complete your special rooms with ease.

Clock Town Toys brings you back to a time of innocence and childs' play. Where pretending in a world of make believe was as real as it would get. Allow yourself to delve into a whimsical world of fantasy, laughter and curiosity.
Last Updated: 19 Nov 2009 10:22:47 PST home  |  about  |  terms  |  contact
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